How can I pay for my purchase?
While checking out you will be asked to provide a payment method. If you have an unpaid balance or your payment method was declined, you might not be able to make a purchase until you have an acceptable form of payment set up. Forms of payment we accept are:
How much will shipping cost?
Shipping charges are based on the shipping method chosen during checkout. The shipping charge is estimated in your basket, and will appear on the Payment Options page of the checkout process.
When will my order come in?
The shipping method chosen during checkout will give you a window in which your package should arrive. Please note that additional time (typically one to two business days) will be required for processing in-stock orders. Products that are out of stock will take longer to ship.
Standard shipping for FLYMOTION is through FedEx Ground. Most standard shipments are delivered in five to six days from the shipping date this excludes order processing time. Other mail carriers may be used upon request. The specific carrier can be found on your email shipping confirmation.
Express shipping for FLYMOTION is through FedEx. Most express shipments are delivered in two to three days from the shipping date this excludes order processing time. Other mail carriers may be used upon request. The specific carrier can be found on your email shipping confirmation.
We ship worldwide! Please contact us to get more information on this.
We offer a 10-day return policy on all equipment in manufacturer’s original unopened packaging. We do not pay for shipping costs on returns. There will be a 20% restocking fee on all returns. Any packages that have been opened or equipment that has been used will not be accepted.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Effective Date: May 8, 2017
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Legal information will be updated soon.